How to create an event

This assumes you already have a studio. If you do not, start here — applying takes a few minutes and you can build while you wait to be approved.

Start it

From Events in your dashboard, create a new event and give it a name. That is all it takes to get a draft — everything else can be filled in over as many sittings as you like.

The details

When and where, a description, and the category and city it belongs to. The city comes from a real geocoder rather than a text box, so “Lagos”, “Lagos, NG” and “Lagos Nigeria” do not become three different places in your listings and in buyers' filters.

The description takes formatting — headings, lists, links, images. This is the part buyers actually read before deciding, so it is worth more than a line.

Everything saves as you type.There is no save button, and no way to lose an afternoon's work by closing the tab.

Ticket types

Add one per thing you are selling. Each has a name, a price, how many exist, and optionally a window during which it is on sale — which is all an early bird is: the same ticket, cheaper, until a date.

Set the quantity to what you can actually admit. The count is enforced at checkout, not just displayed, so you cannot oversell a room.

Reserved seating

For a seated venue, build a map: sections, rows, and the seats in them. Then assign each section to a ticket type — the front block to VIP, the rest to standard — and the stock for each type becomes the seats mapped to it. Buyers pick their own seats and a sold seat disappears from the map for everybody else.

Save the map as a template and reuse it for every event you run in that venue.

What to ask attendees

By default we collect a name and email per ticket. If you need more — dietary requirements, a company name, a T-shirt size — add your own questions, and they are asked once per ticket rather than once per order.

How it will look

Preview shows the buyer's view of the page, including your own branding if you have set colours and a logo. Worth a look before submitting: the review step is faster when there is nothing obvious to send back.

Submit it

Send it for review and a platform admin checks it. You are notified either way — approved and it goes on sale, or sent back with a reason to fix.

After it is live, remember that editing it sends it back to the queue and takes it off sale until it is approved again. Tickets already bought stay valid, and buyers are told when a date or venue moves. Get it right before you publish rather than after, and you will not lose selling time to a typo.